Press Release, US Department of Transportation
The U.S. Department of Transportation is reminding consumers going to college bowl games and other special events not to make a payment for a special event air tour package without obtaining either the ticket to the bowl game or other special event or a written confirmation that a ticket to the event is included.
Colleges and other organizations are advised that there are DOT requirements on how to properly arrange charter flights to bowl games, basketball tournament games, or other special events. Detailed information can be found online at www.transportation.gov/airconsumer/bowl-game-guidance-organizers.
People may file complaints about college bowl tour operators that advertise tickets, but do not provide them, or other violations of the Department’s rules on special event tours by contacting the Office of Aviation Enforcement and Proceedings at www.dot.gov/airconsumer/file-consumer-complaint, by voicemail at (202) 366-2220, or by TTY at (202) 366-0511.