Press Release, Maryland Department of Labor, Licensing, and Regulation

Extended Call Center Hours Accommodate Increase in Number of Claimants

BALTIMORE (Jan. 10, 2018) – The Maryland Department of Labor, Licensing and Regulation’s Division of Unemployment Insurance (UI) has announced continuing measures to efficiently handle the increase in UI claims stemming from the partial federal government shutdown, including extended call center hours. Call centers will be open for an additional two hours each day, to better assist affected workers.

Furloughed employees are strongly encouraged to file their initial claim using the standalone internet application at, which streamlines the application process. Claims can also be filed by phone.

Maryland is home to the fifth most federal employees amongst the states and the District of Columbia, with 147,524 federal workers. While not all of Maryland’s federal employees have been impacted by the shutdown, the Department of Labor has seen an increase in unemployment insurance claims since the shutdown began in December. To date, over 1,700 initial claims have been filed by employees from all affected agencies.

If you are a federal employee affected by the partial federal government shutdown, visitwww.mdunemployment.comfor more information and step-by-step instructions for filing your claim. To speak to a UI representative about your federal unemployment claim, please call 410-853-1700 during our extended claims center hours, Monday through Friday, 7:30 a.m. – 3:30 p.m.

Employees of federal contractors who have been laid off due to the federal shutdown must file a regular unemployment insurance claim online atwww.mdunemployment.comor by calling 1-877-293-4125.
Current UI claimants will not be impacted by the shutdown. The Division of Unemployment Insurance will remain open, and will continue to pay unemployment benefits. If you are a current claimant, please continue filing your weekly certification.

David M. Higgins II, Publisher/Editor

David M. Higgins was born in Baltimore and grew up in Southern Maryland. He has had a passion for journalism since high school. After spending many years in the Hospitality Industry he began working in...