News Release, Baltimore Gas and Electric
?Programs tailored to help customers with temporary or extended hardships,including those impacted by the federal government shutdown
BALTIMORE (Jan. 2019)– BGE reminds customers of important energy assistance available to help meet their energy needs. With many Marylanders impacted by the ongoing federal government shutdown, BGE is taking steps to expand awareness of the programs in place to help customers through temporary or extended financial hardship.
“We know this may be a challenging time for some of our customers, especially those affected by the federal government shutdown, and we are committed to helping them address their energy needs,” said Rodney Oddoye, BGE’s chief customer officer. “We have many programs available to help customers and can also connect those who need extra assistance to community and government partners who also offer support. It is our goal to assist every customer who contacts us and requests assistance.”
BGE offers payment options, such as budget billing, which averages payments out over a 12-month period to help customers manage their monthly energy bill, and flexible payment arrangements including individually tailored payment installment plans. Customers who may be challenged to pay their BGE bill should contact BGE as soon as possible at 800.685.0123.
Customers may also register for My Account, a web-based interactive tool that provides customers with a detailed analysis of their specific energy use and offers ways to save money and energy. Customers can visit BGE.com to learn more about these programs.
BGE customers can apply for energy assistance through the Maryland Department of Human Services, by visiting a Local Energy Assistance Office, or by calling the Office of Home Energy Programs at 1-800-332-6347.Download our Community Resource Guide for a complete list ofresources.