News Release, US Department of Veteran Affairs
The U.S. Department of Veterans Affairs (VA) Board of Veterans’ Appeals (Board) surpassed last year’s record-high output for decisions.
The Board officially dispatched 95,089 decisions for Veterans and their families in fiscal year (FY) 2019, the largest number of decisions in the Board’s history – that is 5,000 more decisions than the goal and 11% more than the Board’s decision output in FY 2018, the previous record high.
“It was also a historic year for hearings held,” said VA Secretary Robert Wilkie. “The Board held a record 22,743 hearings in FY 2019, a 38% increase compared to the number of hearings held in FY 2018.”
This was in addition to implementing Appeals Modernization, undergoing a reorganization with the addition of new leaders across the organization, taking over all hearing scheduling and testing virtual tele-hearings.
The Board’s success is a result of strong collaboration and customer experience across the department – with the Secretary, Deputy Secretary and Chief of Staff leading the way along with VA’s administrations, offices, and program areas.