Chesapeake Beach Offers Payment Plans for Utility Bills

The Town of Chesapeake Beach is committed to assisting residents with managing their utility bills, especially in light of concerns raised about recent water and sewer rate increases. Recognizing the financial challenges this may impose, the Town is offering payment plans to provide flexibility and alleviate additional fees for residents.

Payment Plan Overview

Residents who enroll in a payment plan will avoid late fees and extra charges, provided the account is paid in full before the next billing cycle. There are two options available:

1. Short-Term Payment Plan: Spread the bill across several days or weeks.
2. Extended Payment Plan: Distribute payments over weeks or months.

Steps to Set Up a Payment Plan

1. Review Your Bill: Before setting up a payment plan, carefully examine your utility bill, noting the total balance, due date, and any outstanding amounts.
2. Determine Your Plan: Decide on the structure of your payment plan, including the initial payment amount and the dates for subsequent payments.
3. Complete the Form: Fill out the payment arrangement form linked on the Town’s website. Town staff will verify the details to create a customized plan that meets your needs.

Agreement and Payment Options

After completing the form:

• Agreement Document: The Town will email an agreement document for your review and signature. For those without email access, you can visit Town Hall in person to finalize the agreement.
• Payment Methods:
  • Phone Payments: Call Town Hall at (410) 257-2230 to make payments via credit card or check.
  • Check Payments:
    • Visit Town Hall to make payments in person during business hours: Monday–Friday, 8:30 a.m.–4:30 p.m.
    • Mail checks to:
      Town of Chesapeake Beach
      8200 Bayside Rd
      Chesapeake Beach, MD 20732
      P.O. Box 400
      Note: Mail payments at least three days before the due date to ensure timely processing.
    • Drop off checks in the payment box at the entrance side of Town Hall.

Online Account Monitoring

Residents are encouraged to monitor their utility accounts to confirm payments are applied correctly. Accounts can be accessed online at Chesapeake Beach Utilities.

For assistance with online billing, call (866) 285-1232 or contact Town Hall at (410) 257-2230.

Commitment to Transparency

By offering these payment plans and providing clear guidance, Chesapeake Beach seeks to ease the financial burden on residents and address concerns about utility costs. The Town will continue to prioritize transparency and support for the community throughout this process.

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