Leonardtown, MD – On February 21, Governor Larry Hogan announced the approval by the Maryland Board of Public Works’ of a new contract with COMTECH/TCS Telecommunications
Corporation, a Text to 9-1-1 service provider. The contract opens an avenue for Maryland’s 9-1-1 Centers to implement TEXT to 9-1-1.
The contract is designed to be an interim solution which provides for two years of service while Maryland’s 9-1-1 Centers continue to work on major enhancement and improvements which will
revolutionize the way 9-1-1 calls are received in each of the 23 county operated 9-1-1 Centers and the 9-1-1 Center for the City of Baltimore. These initiatives are commonly referred to as Next
Generation 9-1-1 and have been the focus of Maryland’s 9-1-1 community for the past two years.
Currently Frederick County is the only county in Maryland which can receive TEXT to 9-1-1 messages. They have been doing so since 2015 as part of pilot project to evaluate TEXT to 9-1-1
“St. Mary’s County is excited about the ability to implement this new service and is very appreciative of the efforts made by the State of Maryland,” said Steve Walker, Acting Director of
Emergency Services. “This exciting new technology will provide 9-1-1 centers with the ability to establish a “text only” conversation as well as enhance the opportunity for people with verbal and auditory challenges to easily seek emergency help from their 9-1-1 Center.”
For more information regarding TEXT to 9-1-1 in St. Mary’s County, contact Steve Walker, Acting Director of Emergency Services at 301-475-4200, ext. *2121.