New design is taxpayer tested and taxpayer approved

News Release, Office of the Comptroller of the State of Maryland

ANNAPOLIS, Md. (December 12, 2019) – As part of his commitment to exceptional customer service for Maryland taxpayers, Comptroller Peter Franchot and the Comptroller’s Office will launch a new taxpayer-centric website on December 16, replacing the current antiquated and onerous www.marylandtaxes.gov website. The new, user-friendly design incorporates the latest technological advances, enhanced content, new compliance features, and integrated social media to help the public navigate the site more easily.

“As part of our continued efforts to improve efficiency, customer service, and convenience, our team not only designed and built a new website but conducted focus groups with individual taxpayers, business filers, tax professionals and vendors to test drive the new site and provide us with critical feedback. It was invaluable, and helped guide the final design,” said Comptroller Peter Franchot. “We will continue to meet with groups including people with disabilities and users whose first language may not be English to ensure we are meeting the needs of all Maryland taxpayers.” 

The new website is designed for use on mobile platforms as applied to a laptop, tablet, and mobile devices to facilitate access. Quick links and tutorials help users navigate to the content efficiently, regardless of which platform they choose. 

Email addresses for Comptroller of Maryland employees also will change when the new website launches, switching from name@comp.state.md.us to name@marylandtaxes.gov.

The impact of the email address change should be minimal since old domain addresses will still be delivered for an extended period of time, offering a seamless transition.


David M. Higgins II, Publisher/Editor

David M. Higgins was born in Baltimore and grew up in Southern Maryland. He has had a passion for journalism since high school. After spending many years in the Hospitality Industry he began working in...